Terms of Use

Date of Last Revision: Oct 4, 2025

The website and web-application located at www.credibledata.com (the “Application”) is owned and operated by Credible Data, Inc. (“Credible Data,” “we,” “our,” or “us”). The Application and the data processing and analysis services enable you to create, govern, and deploy semantic data models. These services allow you to connect to various data sources, define data meaning and metrics, and serve a consistent semantic layer to authorized endpoints, including, but not limited to, business intelligence tools, embedded analytics applications, and artificial intelligence agents. (collectively, the “Services”). 

These Terms of Use (“Terms”) constitute a binding agreement between you and Credible Data. Please read carefully through all sections of these Terms. Your access to and use of the Services is subject to these Terms and all applicable laws and Credible Data reserves the right to terminate your access to the Services if you violate these Terms. By registering for, accessing or otherwise using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, then you may not use the Services. These Terms may be changed by us from time to time without notice to you and the governing version will be posted on the Application. Please review the posted terms on a regular basis as your use of the Services will be governed by the then-current Terms. 

1. ACCESS TO THE SERVICES 


  1. License.  Subject to these Terms, Credible Data grants you a non-transferable, non-exclusive, revocable, limited license to access the Services and to use the Services made available to you at your selected subscription level, in each case solely for your own personal or internal business purposes. 
  2. Certain Restrictions.  The rights granted to you in these Terms are subject to the following restrictions: (a) you shall not license, sell, rent, lease, transfer, assign, distribute, host, or otherwise commercially exploit the Services in whole or in part, except as expressly provided herein; (b) you shall not modify, make derivative works of, disassemble, reverse compile or reverse engineer any part of the Services; (c) you shall not access the Services in order to build or develop a similar or competitive application, product, or service; and (d) except as expressly stated herein, no part of the Services may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means. Unless otherwise indicated, any future release, update, or other addition to functionality of the Services shall be subject to these Terms. All copyright and other proprietary notices on the Services (or on any content displayed on the Service) must be retained on all copies thereof.
  3. Modification.  Credible Data reserves the right, at any time, to modify, suspend, or discontinue the Services (in whole or in part) with or without notice to you. You agree that Credible Data will not be liable to you or to any third party for any modification, suspension, or discontinuation of the Services or any part thereof.
  4. Support and Maintenance. The level of support provided for the Services may vary. For any paid Services, support is provided in accordance with the specific terms applicable to those Services. For users of any free Services, Credible Data may provide limited support in its sole discretion but makes no guarantees regarding the availability, response time, or resolution of any support inquiries.
  5. Ownership.  Excluding any Customer Data that you may provide (defined in Section 6 below), you acknowledge that all the intellectual property rights, including copyrights, patents, trademarks, and trade secrets, in the Services are owned by Credible Data or Credible Data’s suppliers. Neither these Terms (nor your access to the Services) transfer to you or any third party any rights, title, or interest in or to such intellectual property rights, except for the limited access rights expressly set forth in Section 1.1. Credible Data and its suppliers reserve all rights not granted in these Terms. There are no implied licenses granted under these Terms.

2. YOUR ACCOUNT

You will be required to register for an account (“User Account”) and may be asked to select a subscription tier to access the Services. You will choose or be provided with a username and password for your account, or will use another recognized sign on method, like using your Google or other application credentials. You are responsible for keeping your username and password, or other sign on information confidential. You are responsible for all activities (whether by you or others) that occur under your User Account. You agree to notify us immediately of any unauthorized access or use of your User Account. Credible Data cannot and will not be liable for any loss or damage arising from your failure to protect your account information.

By registering for a User Account, you represent and warrant that your information is true and accurate to the best of your knowledge. You agree not to submit false information when registering an account or using the Services.

We have the right to disable any username, password, or User Account at any time in our sole discretion for any reason, including if, in our opinion, you have violated any provision of this Agreement, or your use puts the Services (or Credible Data’s system) at risk. 

3. PRIVACY

Our Privacy Policy is located here: www.credibledata.com/privacy. We provide our Privacy Policy to give you information to learn about:

  • What information we may collect about you;
  • What we use that information for; and
  • With whom we share that information.

4. MINIMUM AGE

We do not allow persons under the age of eighteen (18) to use the Application. By using the Application, you represent and warrant that you are eighteen (18) years of age or over. 

5. PROPRIETARY RIGHTS

You may not use the Services in any manner or for any purpose that would constitute infringement of Credible Data’s, its licensors’, or the Application’s other user’s intellectual property rights. Credible Data owns all trademarks and service marks related to the Services. The unauthorized use or misuse of these trademarks and service marks is prohibited. 

6. PAYMENTS

By agreeing to these Terms, if you select a paid tier of Services, you authorize Credible Data’s third-party payment processor to charge or debit your designated payment method. All fees associated with the payment will be provided on the receipt. Unless otherwise provided herein, all payments are final.

7. CUSTOMER DATA

You represent and warrant that you have the necessary right to any and all information, data, or other materials you submit or make available to the Services (“Customer Data”).  You are solely responsible for all Customer Data that you submit or otherwise make available to Credible Data via our Services. You are responsible for making sure that your use of the Services with respect to your Customer Data complies with these Terms and all applicable laws and regulations. 

In some cases, you may choose to provide Credible Data access to one or more of your databases.  In such case, you choose to provide access keys or other credentials (“Database Credentials”) that allow Credible Data to directly access your databases and run your queries on your data contained in such databases.   Credible Data agrees to use commercially reasonable security measures to protect the confidentiality and security of such Database Credentials.  Credible Data will not share your Database Credentials with any third party, but you acknowledge and agree that Credible Data may make available such Database Credentials to Credible Data employees or contractors solely for the purpose of providing you or supporting the Services.

Credible Data does not claim ownership of your Customer Data, but you hereby grant Credible Data and our affiliates, and successors a worldwide, non-exclusive, transferable, irrevocable, and sub-licensable right to access the databases for which you provide Database Credentials during the term, and to use, reproduce, adapt, modify, publish, prepare derivative works of, and display your Customer Data as reasonably necessary to provide you the Services (including the right to run queries on the data stored in the databases) and to monitor your use of the Services.  Further, you hereby grant Credible Data and our affiliates, and successors a worldwide, non-exclusive, transferable, irrevocable, perpetual, and sub-licensable right to use your Customer Data to further develop and improve Credible Data’s Services.   Other than expressly allowed herein, Credible Data will not use your Customer Data for any other purpose and will not disclose your Customer Data to any third party.

8. AI SERVICES TERMS

8.1    Definitions.

  • “AI Tool(s)” means any components of the Services made available by Credible Data that implement or utilize large language models, other machine learning, and/or other artificial intelligence (collectively, “AI”) to generate Output based upon your Input.
  • “Input(s)” means any instructions, text, data, content, or materials that you enter into or otherwise submit to the AI Tools for the purpose of generating the Output. Input shall be considered Customer Data.
  • “Output(s)” means the resulting output of the AI Tools created as a result of or in response to the Input, including any information, data, conclusions, insights, summaries, correlations, images, text, text effects, vector graphic files, audio files, video files, or any other content, which is created and provided to you by the AI Tools.

8.2    Use And Ownership Of Input And Output.

  • The AI Tools allow you to enter or submit Input to generate Output. You agree that Credible Data may review and modify Input prior to submitting to the AI Tools in Credible Data’s sole discretion (“Credible Data Contributions”) for the purpose of obtaining better Output results for you. As between Credible Data and you, you retain ownership rights in any and all Input (except Credible Data Contributions) and Output to the extent provided by applicable law. Credible Data hereby assigns to you any and all of Credible Data’s right, title, and interest in and to Output created through your use of the AI Tools. To the extent that any of the AI Tools are provided to you using third-party service providers, Credible Data will use commercially reasonable measures to notify you of any additional restrictions or conditions on the ownership or use of Output particular to such third-party service provider’s AI Tool, and you will be bound by such terms whether such notice occurs before or after the provision of the Output. 
  • You acknowledge and agree that you are solely responsible for any and all Input you submit to the Services, including obtaining any and all necessary rights to provide or use such Inputs.
  • You acknowledge and agree that the use of AI has known and unknown risks and limitations and the AI Tools may provide Output that is inaccurate, offensive, biased, poses a threat to public safety, or does not meet your specific needs, particular purpose, expectations, or legal, regulatory, or compliance obligations.  Additionally, Outputs may not be unique, and similar or identical Outputs may be generated by other users of the AI Tools. The parties agree that you are solely responsible for reviewing, validating, editing, and amending any Output before any publication, use, disclosure, or reliance on such Output.
  • You agree that Credible Data may use all Input and Output to provide the Services and to improve the Services. You hereby grant to Credible Data a fully paid, irrevocable, royalty-free, transferable, and worldwide license to use your Input and Output for Credible Data to (a) use, reproduce, and create derivatives of the Input and Output in any manner necessary to provide the Services, including creating Credible Data Contributions; and (b) to use such Input and Output internally for the purpose of improving the Service.
  • Credible Data may utilize AI Tools originating from third-party service providers, and you agree to be bound to any additional flow down terms required by any such third-party service provider. Credible Data will provide you notice of any such additional flow down terms.

8.3    Restrictions On Use Of AI Tools

You will not and you will not permit any other party to:

  • Use the AI Tools, Input or Output to infringe upon any third-party rights, including any intellectual property rights, privacy rights or rights of publicity,
  • Use the AI Tools in any manner to develop AI systems or models that compete with the Service,
  • Represent any Output as being an original work, a wholly human-generated work, or as being created or approved by Credible Data, and where required, you will label Output as being created by or being a product of AI, and
  • Use the Services or AI tools in any manner that is in violation of applicable laws or regulations, or in any way in breach of these Terms.

9. DATA STANDARDS

These data standards apply to any and all Customer Data and use of the Services. Your Customer Data and use of the Services must in its entirety comply with all applicable federal, state, local, and international laws and regulations. Without limiting the foregoing, Customer Data that you use with the Services must not:

  • Contain any material that is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory, or otherwise objectionable.
  • Infringe any patent, trademark, trade secret, copyright, or other intellectual property or other rights of any other person.
  • Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with these Terms and our Privacy Policy.
  • Promote any illegal activity, or advocate, promote, or assist any unlawful act.

10. MONITORING AND ENFORCEMENT; TERMINATION 

We will not be liable for your Customer Data, including but not limited to, any errors or omissions, or any loss or damage of any kind incurred a result of your use of the Services. 

We have the right to:

  • Take any action with respect to any Customer Data that we deem necessary or appropriate in our sole discretion, including if we believe that such Customer Data violates the Terms, including the Data Standards; infringes any intellectual property right or other right of any person or entity; threatens the personal safety of other users of the Services or the public; or could create liability for us.
  • Take appropriate legal action, including referral to law enforcement, for any illegal or unauthorized use of the Services. 
  • Terminate or suspend your access to all or part of the Services for any reason, including for any violation of these Terms.

Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone using the Services. YOU WAIVE AND HOLD HARMLESS CREDIBLE DATA AND ITS AFFILIATES, EMPLOYEES, AGENTS, REPRESENTATIVES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.

11. YOUR COMMUNICATIONS TO THE SERVICES

Except to the extent your content or communications to Credible Data includes Personal Information (defined in the Privacy Policy), by forwarding any content or communications to Credible Data through the Services or by other electronic means, you thereby grant Credible Data a perpetual, royalty-free, world-wide, irrevocable, non-exclusive license to use, reproduce, modify, adapt, publish, translate, create derivative works from, redistribute, and display such content and communications in any form for the purposes of providing the Services and any purpose tangentially related to the Services. No compensation will be paid to you with respect to Credible Data’s or its sublicensees’ use of your communications. By providing or submitting content, you represent and warrant that you own or otherwise control all of the rights to your submitted content and communications as described in this section including, without limitation, all the rights necessary for you to submit the content and communications and grant the license above.

12. PROHIBITED ACTIVITIES AND USES

The following activities are expressly prohibited from the Services: 

  • Engaging in activity that compromises the Services. Such activity may include, but is not limited to hacking, IP attacks, worms, viruses, spamming, phishing, cancel bots, Trojan horses, mail bombing or crashing, or introducing malware.
  • Engaging in any activity designed to impede the use of the Services by other users, including overloading and flooding.
  • Framing or deep linking into the Services.
  • Accessing the Services by means of automated process, spiders, bots or similar device without Credible Data’s consent.

13. FEDERAL AND STATE LAWS

The Services are operated from the United States and intended to be used solely in the United States. When using the Services, or when using any results or Output of the Services provided by Credible Data, you must obey all applicable U.S.-based federal, state, and local laws. 

14. DISCLAIMER OF WARRANTIES

TO THE FULLEST EXTENT PROVIDED BY LAW AND EXCEPT AS OTHERWISE PROVIDED HEREIN OR ON THE SERVICES, THE INFORMATION, OUTPUT, SERVICES, AND ANY REFERENCED THIRD-PARTY SITE ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. ANY THIRD-PARTY GOODS OR SERVICE PROVIDERS ARE SUPPLIED AS A CONVENIENCE TO YOU AND LISTING DOES NOT CONSTITUTE SPONSORSHIP, AFFILIATION, PARTNERSHIP, OR ENDORSEMENT. TO THE FULLEST EXTENT ALLOWED BY LAW, CREDIBLE DATA DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES RELATED TO THE SERVICES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. 

TO THE FULLEST EXTENT ALLOWED BY LAW, CREDIBLE DATA DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF OR THE RESULTS OF THE SERVICES, PRODUCTS, OR OTHER INFORMATION, OUTPUT OR DATA RESULTING FROM YOUR USE OF THE SERVICES IN TERMS OF ITS CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY OR OTHERWISE.

BY PROVIDING THE SERVICES, CREDIBLE DATA DOES NOT IN ANY WAY PROMISE THAT THE SERVICES WILL REMAIN AVAILABLE TO YOU.  CREDIBLE DATA IS ENTITLED TO TERMINATE ALL OR PART OF ANY OF THE  SERVICES AT ANY TIME, IN ITS SOLE DISCRETION WITHOUT NOTICE TO YOU.

15. LIMITATION OF LIABILITY

THE LIABILITY OF CREDIBLE DATA AND ITS AFFILIATES, EMPLOYEES, AGENTS, REPRESENTATIVES AND THIRD-PARTY SERVICE PROVIDERS WITH RESPECT TO ANY AND ALL CLAIMS ARISING OUT OF YOUR USE OF THE SERVICES, THE CONTENT, OUTPUT OR SERVICES OBTAINED THROUGH THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, SHALL NOT EXCEED, IN THE AGGREGATE, THE GREATER OF THE AMOUNTS PAID BY YOU TO CREDIBLE DATA FOR USE OF THE SERVICES OR FIFTY DOLLARS ($50).  

IN NO EVENT WILL CREDIBLE DATA BE LIABLE TO YOU OR ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THE SERVICES,  OR ON ANY OTHER HYPERLINKED WEBSITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA OR OTHERWISE, EVEN IF CREDIBLE DATA IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 

 

16. INDEMNIFICATION

You agree to indemnify, defend and hold harmless Credible Data and its affiliates, employees, agents, representatives and third-party service providers, for any and all claims, demands, actions, liability, fines, penalties and expenses that may arise from or are related to any of your acts or omissions related to your use of the Services. Such acts may include, but are not limited to: (i) your use (including any misuse) of the Application and Services, (ii) your Customer Data, (iii) you engaging in a prohibited activity, (iv) your Input or Output or your use of your Input or Output at any time, (v) your use of the AI Tools or Output violating this Agreement or any applicable laws or regulations, (vi) your use of any third-party services, or (vii) any other action that breaches these Terms .

17. THIRD-PARTY LINKS

The Services may contain links to other third-party websites. Such third-party websites are maintained by persons or organizations over which Credible Data exercises no control. Your use of these third-party websites is governed by the terms of use and privacy policy of those third-party websites.  Credible Data expressly disclaims any responsibility for the content or results from your use of such third-party websites.

18. COPYRIGHT COMPLAINTS 

Credible Data respects the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide Credible Data’s copyright agent with the following information.

  • An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
  • Description of the copyrighted work that you claim has been infringed;
  • The location on the Application of the material that you claim is infringing; 
  • Your address, telephone number and e-mail address;
  • A statement that your claim of infringement is based on a good faith belief; and 
  • A statement made under penalty of perjury that the information you have provided is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

Credible Data’s agent for notice of claims of copyright infringement on the Services can be reached as follows:

By Mail: 

     Credible Data, Inc. 

     Attention: Copyright Agent 

     1007 Pearl Street, Ste. 220 

     Boulder, CO 80302 

     United States

By Email: copyright@credibledata.com 

19. MISCELLANEOUS PROVISIONS


19.1 Severability.

If any term or provision in these Terms is found to be void, against public policy, or unenforceable by a court of competent jurisdiction and such finding or order becomes final with all appeals exhausted, then the offending provision shall be deemed modified to the extent necessary to make it valid and enforceable. If the offending provision cannot be so modified, then the same shall be deemed stricken from these Terms in its entirety and the remainder of these Terms shall survive with the said offending provision eliminated.

19.2 Website Availability.

We cannot guarantee the Services will be available 100% of the time because public networks, such as the internet, occasionally experience disruptions. Although we strive to provide the most reliable website reasonably possible, interruptions and delays in accessing the Services are unavoidable and Credible Data disclaims any liability for damages resulting from such problems.

19.3 Typographical Errors.

Information on the Services may contain technical inaccuracies or typographical errors. We attempt to make the Services output as accurate as possible, but Credible Data does not warrant the content of the Services is accurate, complete, reliable, current, or error-free.  

19.4 Headings.

Condition and section headings are for convenience of reference only and shall not affect the interpretation of these Terms.

19.5 Controlling Law and Venue.

It is understood and agreed that all the construction and interpretation of these Terms and the relationship between the parties shall at all times and in all respects be governed by the internal laws of the State of Colorado, without giving effect to the conflict of laws provisions thereof. Venue of any action brought to enforce or otherwise related to these Terms or arising out of the relationship between the parties shall be brought exclusively in the courts of Denver, Colorado. 

20. QUESTIONS

If you have any questions or comments about these Terms or the Services, please contact us by email at info@credibledata.com. You also may write to us at: 

     Credible Data, Inc.

     Attention: Legal Inquiry

     1007 Pearl Street, Ste 220

     Boulder, CO 80302

     United States