Subprocessors

Credible Subprocessors
Credible, Inc. ("Credible", "we", "our", or "us") uses certain trusted third-party service providers ("Subprocessors") to assist in providing our services. These Subprocessors may process personal data on our behalf in connection with delivering and supporting the Credible platform.
Each Subprocessor is contractually obligated to implement appropriate technical and organizational safeguards to protect personal data and to process such data only in accordance with Credible's instructions and applicable data protection laws.
This page provides a list of the Subprocessors currently authorized to process personal data on behalf of Credible customers.
Infrastructure and Platform Subprocessors
| Subprocessor | Purpose | Data Processed | Processing Location |
|---|---|---|---|
| Amazon Web Services | Cloud infrastructure and hosting | Customer application data and service metadata | United States |
| Google Cloud Platform | Cloud infrastructure and compute services | Customer application data and service metadata | United States |
| Auth0 | Identity management and authentication services | User account information and authentication metadata | United States |
AI Service Providers
Credible may utilize artificial intelligence service providers to support certain features of the platform. These providers may process user prompts and system-generated outputs in order to deliver AI functionality.
| Subprocessor | Purpose | Data Processed | Processing Location |
|---|---|---|---|
| OpenAI | AI model inference services | User prompts, system inputs, and generated outputs | United States |
| Google Vertex AI | AI model inference services | User prompts, system inputs, and generated outputs | United States |
| Anthropic | AI model inference services | User prompts, system inputs, and generated outputs | United States |
AI service providers process data solely for the purpose of providing the requested services and are contractually prohibited from using customer data for unrelated purposes where applicable.
Updates to This List
Credible may update this list of Subprocessors from time to time to reflect changes in our service providers. When we add or replace Subprocessors, we will update this page accordingly.
Customers with an active data processing agreement with Credible may receive notice of new Subprocessors in accordance with the terms of that agreement.
Contact Information
If you have any questions about Credible's use of Subprocessors or our data protection practices, please contact us at: